What do you like best?
Our company likes the PO system the best. IT is nicely designed and meet our needs effectively. Additionally the PO system has a nice feature that identifies inventory shortages and allows our purchasing rep to easily reorder.
What do you dislike?
We have not liked the work flow processes. It is a little difficult to configure them for out of the box use. We would like to see more concise guides or more defaults implemented to allow for basic use. Having an easily to use and or implement work flow system would better allow inter departmental communication and shorten our response times.
What business problems are you solving with the product? What benefits have you realized?
We are solving our technology gap issue. Our previous system was outdated for today's market. OpenPro has helped us step up to modern standards. Additionally, OpenPro provides easier access to inventory information for our Customer Service representatives. This allows them to more easily provide updates and information to our customers.
What do you like best?
OpenPro is full of many features only available is much more expensive large enterprise product offerings. Their support is great as well. We bought the option to modify the software and this has worked out great for us. Developing new features we needed was very straightforward and quick.
What do you dislike?
There are sometimes too many features and ways to do a process a workflow that can make it confusing for end users when there is no internal company standardized process documented.
Recommendations to others considering the product
OpenPro is full of features and backed by great support. Definately a product to consider if you are in Sales, Manufacturing, Distribution, and Engineering.
What business problems are you solving with the product? What benefits have you realized?
Our biggest issue was standardizing our work flow and making information easier to access.
OpenPro has done all of this for us as well as help us get quality data for reporting and dashboards.
We now have better transparency as well as more streamlined workflows for better efficiency .
What do you like best?
It's fast, easy to use interface makes it a highly productive business tool.
What do you dislike?
I haven't found anything I dislike but when there is a feature that would fit our company process a little better, OpenPro will implement the change quickly.
Recommendations to others considering the product
If you want a cloud based system to run your entire business that's affordable, simple, flexible, light weight and fast, OpenPro is a fantastic solution. If not, all of the other systems out there are waiting to take your money and bog you down. (MS Dynamics, SAP, Epicor, etc.)
What business problems are you solving with the product? What benefits have you realized?
We are able to manage inventory, work order processing, purchases and of course, easily monitor all of the standard business metrics.
What do you like best?
Navigating through the different modules is very user friendly, the guided shortcuts give a good idea of the flow and function of that process.
I like how the software logs all changes made, helps when locating discrepancies.
What do you dislike?
The reporting is not as detailed as I would like it and it is sometimes difficult to know what report will provide the information you are looking for.
I feel the software is suited for a retail/cash base company.
What business problems are you solving with the product? What benefits have you realized?
Mulitple pay categories for one employee and how to pay them for both.
A major benefit is modifications to the software are possible and allows us to customize it to our business.
What do you like best?
There is flexibility in changing what works best for our business and the manufacturing bill of material works very well for our Product.
What do you dislike?
Sometimes there are updates to the system that will change a certain processes. There are time through where that change will actually be for the better, but not always
Recommendations to others considering the product
Be patient - There is a learning curve, but support is great with be patient and helping you through it.
What business problems are you solving with the product? What benefits have you realized?
Inventory Control and the Bill of Material in Open Pro has saved us a lot of time in determining what materials are needed for an upcoming project. Real time cost is excellent..
What do you like best?
i love this accounting software. it does what it is supposed to do. I generate trial balances, financials. the inventory is the latest feature that I do appreciate right now. Easy to use.
Customer service is great.
What do you dislike?
sometimes the entries do not balance but only because of the decimal places. and this can be corrected easily.
What business problems are you solving with the product? What benefits have you realized?
i am generating my trial balances and ledgers. also the inventory is a great tool.
What do you like best?
The software is easy to use and intuitive.
What do you dislike?
The user instructions are not easy to use. We rewrote our own
Recommendations to others considering the product
Do your homework. and TEST TEST TEST. document the processes.
What business problems are you solving with the product? What benefits have you realized?
We were operating on two very old systems. we needed to update both onto one system. We have seen better visibility to inventory
What do you like best?
I have been using OpenPro for the last 7 years now and it is hands down the most easiest and user friendly software.
What do you dislike?
I don't really dislike anything about it.
What business problems are you solving with the product? What benefits have you realized?
We use OpenPro for our Accounting purposes, Inventory management, shipments etc..it is even linked to our EDI provider which helps us save so much time when processing orders.
